Quality Control in the Printing Process of PT XYZ Printing Packaging Products

Abstract

This study aimed to determine the role of quality control in the printing process of packaging products printed by PT XYZ. The reason why quality should be emphasized was because a good quality will encourage the business progress and decrease the defect or damage. This study used descriptive qualitative method. The data collection methods were collected through interview, literature study and direct observation by the writer. PT XYZ had set specifications and quality control procedures, but the results of printing packaging product were still unmatched with the specifications. There were 3 stages of XYZ quality control starting from quality control of incoming raw materials, quality control in the production process, and quality control of finishing. The inspections carried out during the printing process aimed to ensure that the printing results met the standards and specifications set by the company as a proof from the customer. Thus, it could reduce the risk of products that did not meet the printing quality standards which later continued to the next process and sent to the customer.